At launch time yesterday we again experienced a crash of our servers. In preparation for this year we had doubled the capacity based on the highest point last year and it was still not enough. We received triple the amount of traffic overall. We will be completely revisiting our entire process and going back to the drawing board to take a close look at what's working and what's not working to come up with a plan for the future. Many people in the December Daily® Facebook Group have mentioned a pre-order option. I have initial reservations about going that route - including issues related to quality + the manufacturing timeline - that could potentially lead to disappointment as well. That said, the conversation will be had.
At this time the majority of products released for this launch yesterday are still available. Because of the server issues yesterday products continue to come in and back out of stock as my Customer Service team sorts out orders from yesterday where multiple quantities were added during the order process. This will likely continue to happen throughout the day as they work through those conversations.
If a product is able to be re-stocked it will have a Notify Me button rather than a Sold Out button (the Word Phrases Sticker Bundle is one product where that is the case).
The main thing I want to express to you within this post is that we care very much about this project and the products that support it and we will continue to work towards finding the best way to offer you products to support the project.
Below you'll find information about the new December Daily® Journal as well as video walk-throughs of the additional products we are offering this year. You can see full kit video walkthroughs on my previous post here.
This Order Selection Period will run from now until the end of September and then we will package up your box and ship it to you in October. For a full FAQ about how this ordering process works please go here.
If you have any questions or issues with the order selection process please start a conversation with our Customer Service team.
DECEMBER DAILY® JOURNAL // $34.99
One thing we are super excited to announce is a brand new product this year - a December Daily® Journal. This Journal has it's own page for purchasing (not a part of your December Daily® order) and it will ship FREE everywhere in late October.
This spiral bound journal is designed to be a home for planning and documenting your holiday season. It includes 120 pages of storytelling prompts, undated calendar pages, tear out art prints, and stickers in the back. Here's a look at some of the interior pages:
I'll be sharing more about the journal as the season progresses.
A few days ago I posted full video walk-throughs of the kits we are offering this year. You can check those out here.
Below I'm including two videos that will walk you through the additional products we have available this year:
VIDEO WALK-THROUGH OF ADDITIONAL PRODUCTS // PARTS 1 + 2
The first video above includes a look at the albums, stamps, 6x8 pattern papers, 6x8 transparencies, journal card sets, and the log book.
This second video includes a look at all the rest of the products offered as part of this year's December Daily® release.
Digital products, for those of you who are interested, will be available on October 16th. These will include new layered templates and overlays for 2017, as well as digital versions for most of the products we are offering this year.
If you have any questions about the process or issues with the order selection process please start a conversation with our Customer Service team.
Thank you, as always, for your support and excitement about this project.