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Ordering and Billing
When will my credit/debit card be billed? How do I make changes in my shipping or billing information? What are the terms for an Order Selection Period?
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How much do the monthly kits cost? Can I upgrade my subscription? What does month-to-month commitment mean?
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Shipping and Returns
When will my kit be shipped? I never received my order. What now? What is the return policy?
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Week in the Life™
Do I need to sign up to participate in Week In The Life™? What size album should I use? What do I do if I want to participate?

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